CONFIDENCE AND SELF AWARENESS

Confidence is king in this world where intelligent people who possess traits described as extroverted, outspoken, and decisive rule. They get attention, they get opportunities and they get the benefit of the doubt. But self-confidence without self-awareness can create productivity concerns, morale issues and even legal exposure. Learn takeaways you can use to incorporate an appropriate balance of confidence and awareness in your management style and in your management team.

Format Options: 1 Hour Presentation

CONFRONTING CONFLICT IN THE WORKPLACE

Conflict is inevitable and how managers handle it can be the difference between a ripple or a tidal wave of disruption to the work environment. This program discusses ways to understand conflict so that you can more effectively manage disputes. It introduces methods to help you with resolution and, if necessary, provide a strong position for defense against claims.

Format Options: 1 Hour Presentation; 6 Hour Workshop

NO NEWS IS NOT GOOD NEWS

Not when it comes to performance management. A poorly administered performance process increases legal risks and threatens the work environment. This program discusses the importance of delivering accurate feedback in an appropriate way. It provides guidance and approaches for managers to prepare for effective, objective conversations with employees.

Format Options: 1 Hour Presentation; 6 Hour Workshop

STOPPING THE BLAME GAME

The typical employee comes to work anticipating expectations will be clearly set and to be held accountable to meet them. When an employee fails to meet performance or behavior standards and this does not happen, it can create employee relations issues and legal risks. This program discusses ways, such as progressive discipline, for managers to deal with employee performance/behavior issues promptly and in a respectful way. And, if necessary, provide a strong defense against claims.

Format Options: 1 Hour Presentation; 6 Hour Workshop